Cancun Dental Care
According to our open methodology, this clinic scored 76.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 11 ranked clinics · Last checked: 25 September 2026
76.3/100
Positions by Rating Profile
- Overall Transparency & Trust#676.3/100
- Best for Expats#677/100
- Best for Dental Implants#476.7/100
- Best for Emergency Dental Care#379.6/100
- Best Price Transparency#574.9/100
- Best English-speaking Clinics#677.5/100
- Best for Families / Children#279.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site geo-blocks the request (403 Access Denied via IP2Location country blocker); could not independently verify. Google search snippets show 'Optional Sedation: Intravenous or inhalation sedation' ($800, /all-on-4 page) and a team-page snippet mentioning a doctor 'proficient in working with patients under sedation or general anesthesia', but neither page could be opened today to confirm context, so left null per honesty rule.
Summary
Hotel Zone clinic (Plaza Kukulcan) offering implants, All-on-4/5/6, veneers, crowns, orthodontics and root canals with published USD package pricing and daily opening hours; individual dentist names and diagnostic equipment are not detailed on the reviewed pages.
Strengths
- Information Transparency: 17 of 20 points.
- Reputation & Reviews: 16 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- Communication & Service: 8.5 of 10 points.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
17 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s18] | 4/4 |
| ✗ | Dentist names listed No dentist names on reviewed pages. [s18] | 0/3 |
| ✓ | Dentist specializations listed [s18] | 2/2 |
| ✓ | Real clinic photos Patient/testimonial images shown. [s18] | 2/2 |
| ✓ | Service list published [s18] | 3/3 |
| ✓ | Clear contact details [s18] | 2/2 |
| ✓ | English website version [s18] | 2/2 |
| ✓ | Address and map published Full address published; map URL not captured. [s18] | 2/2 |
Price Transparency
11 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s18] | 3/3 |
| ✓ | Cleaning price listed Dental cleaning $100 on the clinic's price page; read as text on 2026-09-25 (the site blocks direct requests) [cancun-dental-care-gentle-dental-deepen-13] | 2/2 |
| ✓ | Filling price listed Composite resin filling from $120; read as text on 2026-09-25 [cancun-dental-care-gentle-dental-deepen-14] | 2/2 |
| ✓ | Crown price listed Zirconia crown $450; read as text on 2026-09-25 [cancun-dental-care-gentle-dental-deepen-15] | 2/2 |
| ✓ | Implant price listed All-on-4/5/6 both arches from 12,900 USD. [s18] | 2/2 |
| ✗ | Consultation price listed Full 6-category price list read; no consultation/exam line item; read as text on 2026-09-25 [cancun-dental-care-gentle-dental-deepen-16] | 0/2 |
| ✗ | X-ray / imaging price listed No standalone X-ray price; a CT scan is only mentioned bundled into All-on-X packages; read as text on 2026-09-25 [cancun-dental-care-gentle-dental-deepen-8] | 0/2 |
Reputation & Reviews
16 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [cancun-dental-care-gentle-dental-deepen] | 5/6 |
| ◐ | Google review volume as of 2026-09-25 [cancun-dental-care-gentle-dental-deepen-21] | 2.5/3 |
| ✓ | Review recency as of 2026-09-25 [cancun-dental-care-gentle-dental-deepen-18] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to all sampled reviews, including a critical one [cancun-dental-care-gentle-dental-deepen-19] | 2/2 |
| ✗ | No recurring complaints Several reviews describe refunds promised and not paid, and prices changed at the appointment [cancun-dental-care-gentle-dental-deepen-12] | 0/2 |
| ✓ | No suspicious review patterns Histogram 387/419 5-star (92%), not 100%; dates spread across years [cancun-dental-care-gentle-dental-deepen-12] [cancun-dental-care-gentle-dental-deepen-20] | 2/2 |
| ✓ | Active Facebook presence [s18] | 1/1 |
| ✗ | TripAdvisor presence No listing found on TripAdvisor and no link found in the copied site pages [cancun-dental-care-gentle-dental-deepen-11] [s18] | 0/0.5 |
| ✓ | Other review platforms Also listed on WhatClinic. Third-party aggregator Dental Departures names a lead doctor ('Dr. José Marcos Perales Payan', 41 yrs experience, plus 3 doctors w/ 6 yrs) not present on the clinic's own site - flagged for future addition to the on-file doctors list. [cancun-dental-care-gentle-dental-deepen-2] [cancun-dental-care-gentle-dental-deepen-3] | 0.5/0.5 |
Medical Infrastructure
13 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ✓ | CBCT (3D imaging) CT scan documented as part of the clinic's implant diagnostics; read as text on 2026-09-25 [cancun-dental-care-gentle-dental-deepen-8] | 2/2 |
| ✓ | Implantology [s18] | 2/2 |
| ✓ | Orthodontics Braces offered. [s18] | 2/2 |
| ✓ | Oral surgery All-on-4/5/6 implant surgery. [s18] | 2/2 |
| ✓ | Pediatric dentistry Pediatric dentistry described on the clinic's treatments page; read as text on 2026-09-25 [cancun-dental-care-gentle-dental-deepen-9] | 1.5/1.5 |
| ✓ | Emergency care Publishes reviews from vacationers treated for urgent dental care. [s19] | 1.5/1.5 |
| ✓ | Works with international patients English site; US/Canada toll-free line. [s18] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s18] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s18] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online appointment booking through the clinic's scheduler; read as text on 2026-09-25 [cancun-dental-care-gentle-dental-deepen-17] [cancun-dental-care-gentle-dental-deepen-10] | 1.5/1.5 |
| ✓ | Clear service explanations [s18] | 1/1 |
| ✓ | Convenient opening hours Open 8-20 daily including Sunday. [s18] | 1.5/1.5 |
AI & Search Visibility
5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Cancún", "English speaking dentist Cancún", "dental implants Cancún", "emergency dentist Cancún", "Cancún dental clinic for expats".
| ✗ | Mentioned for: best dentist Cancún [cancun-dental-care-gentle-dental-deepen-4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Cancún [cancun-dental-care-gentle-dental-deepen-5] | 0/1 |
| ✗ | Mentioned for: dental implants Cancún [cancun-dental-care-gentle-dental-deepen-6] | 0/1 |
| ✓ | Mentioned for: emergency dentist Cancún [sq] | 1/1 |
| ✗ | Mentioned for: Cancún dental clinic for expats [cancun-dental-care-gentle-dental-deepen-7] | 0/1 |
| ✓ | Structured data on website The website carries schema.org JSON-LD (Organization, WebSite, WebPage). [cancun-dental-care-gentle-dental-deepen-22] | 1.5/1.5 |
| ◐ | Google indexing quality Surfaces via reviews pages for emergency Cancún queries. [sq] | 1/2 |
| ✓ | Dedicated service pages [s18] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Cancun Dental Specialists76.7 of 100View report → report in Spanish
- #2Dental Design Studio43.4 of 100View report → report in Spanish
- #3Ocean Dental Cancun45.5 of 100View report → report in Spanish
Measured by Ansmeter, 8 October 2026 – 9 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No individual dentist names published on the reviewed pages. [s18]
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Medical Infrastructure: On-site X-ray
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://cancungentledental.com/ |
|---|---|
| Phone | +52 998 362 3410 |
| +52 998 200 9970 | |
| https://www.facebook.com/Cancungentledentalcare | |
| Google Maps | Map listing |
| Address | Plaza Kukulcan, Blvd. Kukulcan KM 13, Second floor Suite 102-A, Hotel Zone, 77500 Cancún, Q.R., Mexico |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s18 | https://cancungentledental.com/ | Home, price, treatments and contact pages (read as text on 2026-09-25) contain no TripAdvisor link | 2026-09-25 |
| s19 | https://cancungentledental.com/reviews/ | Reviews referencing urgent/vacation dental care. | 2026-07-10 |
| sq | search:emergency dentist Cancún | AI/search visibility scout 2026-08-26: cancungentledental.com/emergency-info was the TOP organic result for this query. | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen | https://www.google.com/maps/place/Cancun+Dental+Care/data=!4m7!3m6!… | Google rating 4.7 (417 reviews) as of 2026-08-26 | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-2 | https://www.dentaldepartures.com/dentist/cancun-dental-care | 'Dental Departures Verified' (site visit, quality survey, online-reputation check, license verification) profile: 4.97/5 from 303 reviews; ADM+ADA registration claimed; names Dr. José Marcos Perales Payan (41 yrs) plus 3 doctors (6 yrs each). | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-3 | https://www.whatclinic.com/dentists/mexico/cancun/cancun-dental-care | WhatClinic: '5.0 from 1 verified review', ServiceScore 8.2/197 interactions ('Excellent'); confirms ADM+ADA staff registration. | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-4 | search:best dentist Cancún | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-5 | search:english speaking dentist Cancún | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-6 | search:dental implants Cancún | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-7 | search:dentist for expats Cancún | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-8 | https://cancungentledental.com/prices/ | "Diagnosis: Full evaluation, CT scan, and blood work" is listed only within the All-on-X package descriptions, not as a general X-ray price | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-9 | https://cancungentledental.com/our-treatments/ | Page: "Pediatric Procedures — During the tooth rise up is the precise moment to go to the pediatric odontologist for a revision to prevent and avoid future issues" | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-10 | https://bookit.dentrixascend.com/soe/new/dental?pid=ASC130000000001… | The clinic's online scheduling page (Dentrix Ascend), live on 2026-09-25 | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-11 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Cancun%2… | TripAdvisor TypeAheadJson query "Cancun Dental Care" on 2026-09-25 returned 12 results (Cancún hotels and dental clinics elsewhere); none is this clinic | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-12 | https://www.google.com/maps?cid=11970726001009675164&hl=en | Histogram 1★ 22 / 2★ 3 / 3★ 2 / 4★ 5 / 5★ 387 of 419. Joni Lardera (2025-06-23): refund and quote promises delayed; Judy Wall (2025-11-27): an agreed refund never sent; April Fehse (2026-06-25): refused a refund for services not received; an older review (2022-05-17) says the price changed on arrival | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-13 | https://cancungentledental.com/prices/ | Price page: "Dental Cleaning — $100 USD", "Deep Cleaning — $200 USD" | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-14 | https://cancungentledental.com/prices/ | Price page: "Composite Resin Filling — FROM $120 USD" | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-15 | https://cancungentledental.com/prices/ | Price page: "Zirconia Crown — $450 USD PER CROWN" | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-16 | https://cancungentledental.com/prices/ | Price list covers Implants, Cosmetics, Endodontics, Orthodontics, General Dentistry and Extractions; no consultation/exam price | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-17 | https://cancungentledental.com/prices/ | Price page (read as text on 2026-09-25): the "BOOK NOW" button opens the clinic's Dentrix Ascend online scheduler | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-18 | https://www.google.com/maps?cid=11970726001009675164&hl=en | Newest-sorted Google reviews: most recent dated 2026-09-24 | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-19 | https://www.google.com/maps?cid=11970726001009675164&hl=en | 5 of 5 relevant-sorted reviews carry an owner reply, e.g. to a critical review on 2026-08-09: "We are so sorry to hear about this incredibly stressful and expensive experience..." | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-20 | https://www.google.com/maps?cid=11970726001009675164&hl=en | Histogram [1★22,2★3,3★2,4★5,5★387]; reviews dated across 2022-2026 | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-21 | https://www.google.com/maps?cid=11970726001009675164&hl=en | Google listing 2026-09-25: 4.7 from 419 reviews | 2026-09-25 |
| cancun-dental-care-gentle-dental-deepen-22 | https://cancungentledental.com/ | Clinic website home page, page source read 2026-10-01: a schema.org JSON-LD graph in the <head> describes the clinic as an Organization ("Cancun Dental Care", with logo) together with WebSite, WebPage and BreadcrumbList entities. | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Read the source of the clinic's home page on 2026-10-01: it carries schema.org structured data, which is now recorded. |
| 2026-09-25 | Re-read on 2026-09-25 as text (the site blocks direct requests): the clinic's price list, treatments, contact and home pages, and its Google listing. Recorded: cleaning, filling and crown prices published; no consultation or standalone X-ray price; a CT scan in the implant diagnostic packages; pediatric dentistry offered; online booking through the clinic's scheduler; no TripAdvisor listing. Google reviews: 419 in total, the newest from September 2026, with owner replies to all reviews read; several reviews describe refunds promised and not paid and prices changed at the appointment; no signs of manipulated reviews. Still unverified: structured data on the site (not visible through the text copy). |
| 2026-08-26 | Deepen 2026-08-26: website returned HTTP 403 'Access Denied' (IP2Location country blocker) today - could not directly open cancungentledental.com to verify content, so 'website live' is not confirmed (site is reachable in principle - error page loads - but its content is region-blocked); Google Maps (4.7/417 reviews, open, added geo+place URL) and Dental Departures ('Verified' incl. license check, 4.97/303 reviews) independently confirm the clinic is actively operating; added 2 new external sources (Dental Departures, WhatClinic) beyond own site (onOtherPlatforms was previously unset, now true); Dental Departures names a doctor (Dr. José Marcos Perales Payan) absent from the on-file empty doctors[] - flagged for manual addition since the clinic's own site still lists no individual names; sedation stays null (site inaccessible; see sedation file for the two unverified snippets found); visibility scout 5 queries (present only for 'emergency dentist Cancún'); no uncited sources found among s18/s19/sq. |
| 2026-08-25 | License verification 2026-08-25 against Mexico's only clinic-scope registry (CLUES, DGIS): host unreachable, no query could be run, clinicLicense left null. No individual dentist names are published on this clinic's site, so no doctor lookups applied. |
| 2026-07-10 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.