Cancun Dental Care
According to our open methodology, this clinic scored 54.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 12 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#854.7/100
- Best for Expats#655.3/100
- Best for Dental Implants#751.7/100
- Best for Emergency Dental Care#257.1/100
- Best Price Transparency#848.3/100
- Best English-speaking Clinics#658.2/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site geo-blocks this session's connection (403 Access Denied via IP2Location country blocker) on both direct fetch and browser; could not independently verify. Google search snippets show 'Optional Sedation: Intravenous or inhalation sedation' ($800, /all-on-4 page) and a team-page snippet mentioning a doctor 'proficient in working with patients under sedation or general anesthesia', but neither page could be opened today to confirm context, so left null per honesty rule.
Summary
Hotel Zone clinic (Plaza Kukulcan) offering implants, All-on-4/5/6, veneers, crowns, orthodontics and root canals with published USD package pricing and daily opening hours; individual dentist names and diagnostic equipment are not detailed on the reviewed pages.
Strengths
- Information Transparency: 17 of 20 points.
Weaknesses
- AI & Search Visibility: 3.5 of 8.5 verifiable points (missing: mentioned for: best dentist cancún; mentioned for: english speaking dentist cancún; mentioned for: dental implants cancún; mentioned for: cancún dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s18] | 4/4 |
| ✗ | Dentist names listed No dentist names on reviewed pages. [s18] | 0/3 |
| ✓ | Dentist specializations listed [s18] | 2/2 |
| ✓ | Real clinic photos Patient/testimonial images shown. [s18] | 2/2 |
| ✓ | Service list published [s18] | 3/3 |
| ✓ | Clear contact details [s18] | 2/2 |
| ✓ | English website version [s18] | 2/2 |
| ✓ | Address and map published Full address published; map URL not captured. [s18] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s18] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ✓ | Implant price listed All-on-4/5/6 both arches from 12,900 USD. [s18] | 2/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [cancun-dental-care-gentle-dental-deepen] | 5/6 |
| ◐ | Google review volume [cancun-dental-care-gentle-dental-deepen] | 2.5/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s18] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Also listed on WhatClinic. Third-party aggregator Dental Departures names a lead doctor ('Dr. José Marcos Perales Payan', 41 yrs experience, plus 3 doctors w/ 6 yrs) not present on the clinic's own site - flagged for future addition to the on-file doctors list. [cancun-dental-care-gentle-dental-deepen-2] [cancun-dental-care-gentle-dental-deepen-3] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s18] | 2/2 |
| ✓ | Orthodontics Braces offered. [s18] | 2/2 |
| ✓ | Oral surgery All-on-4/5/6 implant surgery. [s18] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care Publishes reviews from vacationers treated for urgent dental care. [s19] | 1.5/1.5 |
| ✓ | Works with international patients English site; US/Canada toll-free line. [s18] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✓ | WhatsApp / LINE available [s18] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s18] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s18] | 1/1 |
| ✓ | Convenient opening hours Open 8-20 daily including Sunday. [s18] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Cancún", "English speaking dentist Cancún", "dental implants Cancún", "emergency dentist Cancún", "Cancún dental clinic for expats".
| ✗ | Mentioned for: best dentist Cancún [cancun-dental-care-gentle-dental-deepen-4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Cancún [cancun-dental-care-gentle-dental-deepen-5] | 0/1 |
| ✗ | Mentioned for: dental implants Cancún [cancun-dental-care-gentle-dental-deepen-6] | 0/1 |
| ✓ | Mentioned for: emergency dentist Cancún [sq] | 1/1 |
| ✗ | Mentioned for: Cancún dental clinic for expats [cancun-dental-care-gentle-dental-deepen-7] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ◐ | Google indexing quality Surfaces via reviews pages for emergency Cancún queries. [sq] | 1/2 |
| ✓ | Dedicated service pages [s18] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No individual dentist names published on the reviewed pages. [s18]
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://cancungentledental.com/ |
|---|---|
| Phone | +52 998 362 3410 |
| +52 998 200 9970 | |
| https://www.facebook.com/Cancungentledentalcare | |
| Google Maps | Map listing |
| Address | Plaza Kukulcan, Blvd. Kukulcan KM 13, Second floor Suite 102-A, Hotel Zone, 77500 Cancún, Q.R., Mexico |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s18 | https://cancungentledental.com/ | Clinic name, address, contacts, services, USD package pricing, hours, English site, photos. | 2026-07-10 |
| s19 | https://cancungentledental.com/reviews/ | Reviews referencing urgent/vacation dental care. | 2026-07-10 |
| sq | search:emergency dentist Cancún | AI/search visibility scout 2026-08-26: cancungentledental.com/emergency-info was the TOP organic result for this query. | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen | https://www.google.com/maps/place/Cancun+Dental+Care/data=!4m7!3m6!… | Google rating 4.7 (417 reviews) as of 2026-08-26 | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-2 | https://www.dentaldepartures.com/dentist/cancun-dental-care | 'Dental Departures Verified' (site visit, quality survey, online-reputation check, license verification) profile: 4.97/5 from 303 reviews; ADM+ADA registration claimed; names Dr. José Marcos Perales Payan (41 yrs) plus 3 doctors (6 yrs each). | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-3 | https://www.whatclinic.com/dentists/mexico/cancun/cancun-dental-care | WhatClinic: '5.0 from 1 verified review', ServiceScore 8.2/197 interactions ('Excellent'); confirms ADM+ADA staff registration. | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-4 | search:best dentist Cancún | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-5 | search:english speaking dentist Cancún | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-6 | search:dental implants Cancún | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| cancun-dental-care-gentle-dental-deepen-7 | search:dentist for expats Cancún | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Deepen 2026-08-26: website returned HTTP 403 'Access Denied' (IP2Location country blocker) on both WebFetch and browser today - could not directly open cancungentledental.com to verify content, so 'website live' is not in confirmed (site is reachable in principle - error page loads - but this session's IP is blocked from content); Google Maps (4.7/417 reviews, open, added geo+place URL) and Dental Departures ('Verified' incl. license check, 4.97/303 reviews) independently confirm the clinic is actively operating; added 2 new external sources (Dental Departures, WhatClinic) beyond own site (onOtherPlatforms was previously unset, now true); Dental Departures names a doctor (Dr. José Marcos Perales Payan) absent from the on-file empty doctors[] - flagged for manual addition since the clinic's own site still lists no individual names; sedation stays null (site inaccessible this session; see sedation file for the two unverified snippets found); visibility scout 5 queries (present only for 'emergency dentist Cancún'); no uncited sources found among s18/s19/sq. |
| 2026-08-25 | License verification 2026-08-25 against Mexico's only clinic-scope registry (CLUES, DGIS): host unreachable, no query could be run, clinicLicense left null. No individual dentist names are published on this clinic's site, so no doctor lookups applied. |
| 2026-07-10 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.