Ocean Dental Cancun
According to our open methodology, this clinic scored 81.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #3 of 11 ranked clinics · Last checked: 25 September 2026
45.5 of 100
Visibility in ChatGPT and Gemini answers
How often ChatGPT and Gemini name this clinic when a patient asks them to recommend a dentist. Measured by Ansmeter, 9 October 2026.
Full report report in Spanish
Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Positions by Rating Profile
- Overall Transparency & Trust#381.4/100
- Best for Expats#380.8/100
- Best for Dental Implants#380.8/100
- Best for Emergency Dental Care#281.7/100
- Best Price Transparency#382.5/100
- Best English-speaking Clinics#281.2/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified 'IV Sedation administered by a certified anesthesiologist' recommended for larger surgeries, but no statement on whether patient is asleep/unaware or conscious.
Summary
Hotel Zone cosmetic and implant clinic offering implants, All-on-4, veneers, crowns and Invisalign with X-ray, 3D CBCT, CAD/CAM and laser, and published USD pricing; third-party review platforms show mixed feedback including quality and hygiene complaints.
Facebook/Instagram handles reference 'CancunDentalSpecialists'; presented as a distinct clinic with its own address and website.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 13 of 15 points.
- Medical Infrastructure: 13.5 of 15 points.
- Communication & Service: 8.5 of 10 points.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s8] | 4/4 |
| ✓ | Dentist names listed Several specialists named. [s8] | 3/3 |
| ✓ | Dentist specializations listed [s8] | 2/2 |
| ✓ | Real clinic photos [s8] | 2/2 |
| ✓ | Service list published [s8] | 3/3 |
| ✓ | Clear contact details [s8] | 2/2 |
| ✓ | English website version [s8] | 2/2 |
| ✓ | Address and map published Address published; map URL not captured. [s8] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s8] | 3/3 |
| ✓ | Cleaning price listed Cleaning $80 per session on the clinic's price page [ocean-dental-cancun-deepen-11] | 2/2 |
| ✓ | Filling price listed Fillings $70-130 on the clinic's price page [ocean-dental-cancun-deepen-12] | 2/2 |
| ✓ | Crown price listed Crowns 450 USD. [s8] | 2/2 |
| ✓ | Implant price listed Dental implant 900 USD; All-on-4 10,800 USD. [s8] | 2/2 |
| ? | Consultation price listed | 0/2 |
| ✓ | X-ray / imaging price listed X-rays, 3D CBCT and intraoral scans at no additional cost [ocean-dental-cancun-deepen-13] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-25 [ocean-dental-cancun-deepen-21] | 4/6 |
| ◐ | Google review volume as of 2026-09-25 [ocean-dental-cancun-deepen-21] | 2/3 |
| ✓ | Review recency as of 2026-09-25 [ocean-dental-cancun-deepen-19] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews, e.g. dated 2026-04-25 [ocean-dental-cancun-deepen-20] | 2/2 |
| ✗ | No recurring complaints Third-party review platform reports recurring complaints about failed crowns/veneers, quality and sanitation (2.6/5 across 10 reviews on one aggregator). [s15] | 0/2 |
| ✓ | No suspicious review patterns Histogram 83/105 5-star (79%), dates spread, reviewer accounts have history [ocean-dental-cancun-deepen-10] | 2/2 |
| ✓ | Active Facebook presence [s8] | 1/1 |
| ✗ | TripAdvisor presence No listing found on TripAdvisor and no link on the clinic's site [ocean-dental-cancun-deepen-9] [ocean-dental-cancun-deepen-18] | 0/0.5 |
| ✓ | Other review platforms WhatClinic, Yelp, PissedConsumer listings exist; WhatClinic itself shows a strongly positive score contrasting with the earlier PissedConsumer complaints. [ocean-dental-cancun-deepen-2] [s15] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s8] | 2/2 |
| ✓ | CBCT (3D imaging) 3D CBCT. [s8] | 2/2 |
| ✓ | Implantology [s8] | 2/2 |
| ✓ | Orthodontics Invisalign/braces. [s8] | 2/2 |
| ✓ | Oral surgery Full-mouth implants / reconstruction. [s8] | 2/2 |
| ✗ | Pediatric dentistry No pediatric dentistry among the clinic's services [ocean-dental-cancun-deepen-14] [ocean-dental-cancun-deepen-15] | 0/1.5 |
| ✓ | Emergency care Same-day emergency care is a selectable option on the booking form [ocean-dental-cancun-deepen-8] | 1.5/1.5 |
| ✓ | Works with international patients English site; US/Canada patients. [s8] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp contact link found in the site's raw HTML [ocean-dental-cancun-deepen-16] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s8] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Booking form lets patients pick a treatment category before booking [ocean-dental-cancun-deepen-17] | 1.5/1.5 |
| ✓ | Clear service explanations [s8] | 1/1 |
| ✓ | Convenient opening hours Mon-Sat 8-22. [s8] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Cancún", "English speaking dentist Cancún", "dental implants Cancún", "emergency dentist Cancún", "Cancún dental clinic for expats".
| ✗ | Mentioned for: best dentist Cancún [ocean-dental-cancun-deepen-3] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Cancún [ocean-dental-cancun-deepen-4] | 0/1 |
| ✓ | Mentioned for: dental implants Cancún [ocean-dental-cancun-deepen-5] | 1/1 |
| ✓ | Mentioned for: emergency dentist Cancún [ocean-dental-cancun-deepen-6] | 1/1 |
| ✓ | Mentioned for: Cancún dental clinic for expats [ocean-dental-cancun-deepen-7] | 1/1 |
| ✗ | Structured data on website No business-entity schema on the clinic's pages [s8] | 0/1.5 |
| ✓ | Google indexing quality First-page result for dental tourism / expat Cancún queries. [sq] | 2/2 |
| ✓ | Dedicated service pages [s8] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Thelma Esquivel [s8] | Endodontics | not verified |
| Dr. Antonio Barrios [s8] | Prosthodontics | not verified |
| Dr. Salomon Mendoza [s8] | Prosthodontics | not verified |
| Dr. Grisel Pérez [s8] | Restorative | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- medium Recurring communication complaints (-3 pts) — Third-party review aggregators report recurring complaints about failed restorations, sanitation concerns, pain management and shifting appointments; 2.6/5 across 10 reviews on one platform. [s15]
Red-flag penalty applied: -3 points (capped at -20).
Data We Could Not Verify
- Price Transparency: Consultation price listed
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://oceandentalcancun.com/ |
|---|---|
| Phone | +52 998 840 6048 |
| https://www.facebook.com/CancunDentalSpecialists | |
| Google Maps | Map listing |
| Address | Blvd. Kukulcan Km. 12.7, Hotel Zone, Cancún, Q. Roo, Mexico |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s8 | https://oceandentalcancun.com/ | JSON-LD on the home, price and dentists pages is of types WebPage, WebSite, BreadcrumbList and ReadAction only; no Dentist, LocalBusiness or Organization entity | 2026-09-25 |
| s15 | https://ocean-dental-cancun.pissedconsumer.com/review.html | Third-party review complaints about quality and sanitation. | 2026-07-10 |
| sq | search:English speaking dentist Cancún / Cancún dental clinic for expats | AI/search visibility scout 2026-07-10 | 2026-07-10 |
| ocean-dental-cancun-deepen | https://www.google.com/maps/place/Ocean+Dental+Cancun/@21.1050446,-… | Google rating 4.5 (103 reviews) as of 2026-08-26; a recent reviewer's complaint about missing implant documentation received a public reply from the clinic requesting contact to resolve. | 2026-08-26 |
| ocean-dental-cancun-deepen-2 | https://www.whatclinic.com/dentists/mexico/cancun/ocean-dental-cancun | WhatClinic: '4.9 from 116 verified reviews', ServiceScore 6.7/544 interactions; page names founder 'Dr. Irma Gavaldon DDS MS AEGD' (same founder on file for affiliated Cancun Dental Specialists), 10-year guarantee claim. | 2026-08-26 |
| ocean-dental-cancun-deepen-3 | search:best dentist Cancún | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| ocean-dental-cancun-deepen-4 | search:english speaking dentist Cancún | AI/search visibility scout 2026-08-26: not present in top results. | 2026-08-26 |
| ocean-dental-cancun-deepen-5 | search:dental implants Cancún | AI/search visibility scout 2026-08-26: oceandentalcancun.com ranked organically ('Cost of Dental Implants in Cancun・$900 USD [per tooth]'). | 2026-08-26 |
| ocean-dental-cancun-deepen-6 | search:emergency dentist Cancún | AI/search visibility scout 2026-08-26: oceandentalcancun.com ranked organically ('emergency dental care (Currently in Cancun or travel within the next 72 hours)'). | 2026-08-26 |
| ocean-dental-cancun-deepen-7 | search:dentist for expats Cancún | AI/search visibility scout 2026-08-26: named as one of the 'most searched clinics' (alongside Cancun Dental Specialists) in a dentalmexico.com directory result ranking for this query. | 2026-08-26 |
| ocean-dental-cancun-deepen-8 | https://oceandentalcancun.com/dental-prices-cancun/ | Booking form on the clinic's pages: "Dental Work Level - I need emergency dental care (Currently in Cancun or travel within the next 72 hours)" | 2026-09-25 |
| ocean-dental-cancun-deepen-9 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Ocean%20… | TripAdvisor TypeAheadJson query "Ocean Dental" on 2026-09-25 returned 12 results (places and hotels named Ocean elsewhere); none is this clinic | 2026-09-25 |
| ocean-dental-cancun-deepen-10 | https://www.google.com/maps?cid=8776564617425438308&hl=en | Histogram [1★10,2★3,3★2,4★7,5★83]; reviewer accounts include Local Guides with 18-226 prior reviews | 2026-09-25 |
| ocean-dental-cancun-deepen-11 | https://oceandentalcancun.com/dental-prices-cancun/ | Price page: "Teeth Cleaning Cost in Mexico — $80 USD (per session)" | 2026-09-25 |
| ocean-dental-cancun-deepen-12 | https://oceandentalcancun.com/dental-prices-cancun/ | Price page: "Dental Fillings Cost in Mexico — $70/130 USD (per restoration)" | 2026-09-25 |
| ocean-dental-cancun-deepen-13 | https://oceandentalcancun.com/ | Home page: "X-ray, 3D CBCT, Intraoral Scan for No Additional Cost" | 2026-09-25 |
| ocean-dental-cancun-deepen-14 | https://oceandentalcancun.com/dental-prices-cancun/ | Full price list read: no pediatric line item | 2026-09-25 |
| ocean-dental-cancun-deepen-15 | https://oceandentalcancun.com/ | Home page and the service and team pages in the clinic's sitemap: no pediatric or children's dentistry | 2026-09-25 |
| ocean-dental-cancun-deepen-16 | https://oceandentalcancun.com/dental-prices-cancun/ | Raw HTML: elementUrl 'https://api.whatsapp.com/send?phone=18882318041', elementText 'Whatsapp New Patient' | 2026-09-25 |
| ocean-dental-cancun-deepen-17 | https://oceandentalcancun.com/dental-prices-cancun/ | Booking form: "Dental Work Level - *Pick one - I want to book an appointment / I need emergency dental care / Major dental work..." | 2026-09-25 |
| ocean-dental-cancun-deepen-18 | https://oceandentalcancun.com/ | No link to TripAdvisor on the home, price and treatment pages read on 2026-09-25 | 2026-09-25 |
| ocean-dental-cancun-deepen-19 | https://www.google.com/maps?cid=8776564617425438308&hl=en | Newest-sorted Google reviews: most recent dated 2026-09-24 | 2026-09-25 |
| ocean-dental-cancun-deepen-20 | https://www.google.com/maps?cid=8776564617425438308&hl=en | Owner reply: "Hello! We are so very sorry that we hadn't contact you earlier..." (2026-04-25) | 2026-09-25 |
| ocean-dental-cancun-deepen-21 | https://www.google.com/maps?cid=8776564617425438308&hl=en | Google listing 2026-09-25: 4.4 from 105 reviews | 2026-09-25 |
Change History
| Date | Change |
|---|---|
| 2026-09-25 | Re-read on 2026-09-25: the clinic's home page, price list, treatment pages and sitemap, and its Google listing. Recorded: cleaning and filling prices published; X-rays, 3D CBCT and intraoral scans at no additional cost; no pediatric dentistry; emergency appointments offered through the booking form; a WhatsApp contact; a booking form with a choice of treatment; no business schema markup; no TripAdvisor listing; the phone number on file is listed on the clinic's website. Google rating is now 4.4 from 105 reviews (was 4.5 from 103); the newest review is from September 2026, with owner replies; no signs of manipulated reviews. Still unverified: the consultation fee (the site says exams needed for the treatment plan carry no additional cost). |
| 2026-08-26 | Deepen 2026-08-26: rechecked website (live, address unchanged) and Google Maps (4.5/103 reviews, added geo+place URL; owner publicly responds to a recent documentation complaint); added 1 new external source (WhatClinic 4.9/116 reviews) beyond own site + existing PissedConsumer citation - reputation shows a split pattern (strong Google/WhatClinic vs earlier PissedConsumer complaints), both now on file; sedation stays null (IV sedation w/ anesthesiologist mentioned for larger surgeries, no clarity on patient awareness level); visibility scout 5 queries (present for 'dental implants', 'emergency' and 'expats' queries); no uncited sources found among s8/s15/sq. |
| 2026-08-25 | License verification 2026-08-25 against Mexico's two mapped registries (RNP for dentists, CLUES for clinics): both confirmed nationally inaccessible today before any name search could be submitted (RNP: connection refused / Akamai challenge on both public entry points; CLUES: master-file host timed out), so clinicLicense and all 4 named doctor(s) are left null, not false. |
| 2026-07-10 | Initial data collection. |
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